Sexy Lingerie Online
www.5starslingerie.com
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Our Return/Exchange Policy


If you are not satisfied with a purchase, please return it to us within 30 days of order date for refund less shipping fees. All returned items must be in their original, unused condition and in their original packaging with all tags and underwear attached. According to health regulations we are not allowed to accept worn, stained or laundered items and items with removed tags or protective tapes.

These items are final sale:

  • Panties ,thongs, g-strings, shorts , men boxers and briefs

  • Hosiery ( stockings, bodystockings, anklets and thigh highs)

  • Teddies ( since they cover the crotch)

  • Pasties

  • Toys and toy sets

Please contact us by phone at (888) 688-5475 or by email at customerservice@5starslingerie.com to obtain a Return Merchandise Authorization number (RMA) and return address.
Returns sent with no RMA may be refused and sent back at customer’s expense. Shipping charges are not refundable and 5starslingerie.com is not responsible for any lost return packages. Shipping charge of $5.99 will be deducted from all returned free shipping orders.